pkrspi is committed to protecting the personal data of every player who registers and plays on our platform. This Privacy Policy explains what data we collect, why we collect it, how it is used and stored, who we may share it with, and what rights you hold over your personal information as a pkrspi account holder. Please read this document in full before registering.
Summary: pkrspi collects personal data that is necessary to operate a licensed gaming platform, verify player identity (KYC), process payments in PKR, and comply with anti-money laundering obligations. We do not sell your personal data to third parties for marketing purposes. You have the right to access, correct, and in certain circumstances delete the personal data we hold about you.
This Privacy Policy applies to all personal data processed by pkrspi in connection with the operation of the pkrspi Platform at pkrspi.net and any associated services offered to Players registered on the Platform. pkrspi takes its data protection obligations seriously and is committed to handling all personal information with transparency, fairness, and security.
By registering an account with pkrspi, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data in the manner described herein. This Privacy Policy should be read alongside the pkrspi Terms and Conditions, which govern the contractual relationship between pkrspi and all registered Players.
This Policy was last updated on 1 January 2026. pkrspi reserves the right to update this Policy periodically to reflect changes in our data processing practices, regulatory requirements, or platform functionality. Material changes will be notified to registered Players via their registered email address.
For the purposes of this Privacy Policy, pkrspi — the operator of the pkrspi Platform operating under an international gaming license — acts as the data controller in respect of all personal data collected from Players through the Platform.
As data controller, pkrspi determines the purposes and means by which personal data is processed. pkrspi is responsible for ensuring that all data processing activities carried out on the Platform comply with applicable data protection laws and with the requirements of its international gaming license.
All data protection enquiries, subject access requests, and complaints may be directed to the pkrspi data protection contact at [email protected], clearly marked "Data Protection Request" in the subject line.
pkrspi collects the following categories of personal data from Players. The specific data collected depends on the stage of the Player's relationship with the Platform:
| Category | Data Items | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC / passport number, nationality | Registration & KYC |
| Contact Data | Email address, mobile number, residential address (city, province, Pakistan) | Registration |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details (HBL, UBL, Meezan Bank), USDT wallet addresses, deposit and withdrawal transaction records in PKR | First deposit & KYC |
| Account Data | Username, account balance in PKR, gaming history, bonus usage, session history, responsible gaming settings | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, referral URL | Every site visit |
| Behavioural Data | Pages visited, game sessions, bet amounts, session duration, click patterns, responsible gaming interactions | Ongoing platform use |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | When you contact support |
| Verification Documents | Copies of CNIC, passport, utility bills, or other documents submitted for KYC purposes | KYC verification |
pkrspi does not collect sensitive personal data (such as health information, religious beliefs, or biometric data) unless expressly required by regulatory obligations and separately notified to you.
pkrspi collects personal data through the following methods:
pkrspi processes personal data only for specific, legitimate purposes. The primary purposes for which your data is used are set out below:
pkrspi processes personal data on the following legal bases:
pkrspi does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Data Transfer Note: Some of pkrspi's service providers operate internationally. Where personal data is transferred outside of Pakistan, pkrspi ensures that appropriate safeguards are in place — including contractual protections — to maintain the security and integrity of your personal information.
pkrspi uses cookies and similar tracking technologies on the Platform to provide essential functionality, improve performance, and — where you have provided consent — to personalise your experience and deliver relevant promotional content.
You may manage your cookie preferences at any time via your browser settings or through the cookie preference centre accessible in your pkrspi account settings. Disabling strictly necessary cookies may affect your ability to use the Platform.
pkrspi implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no internet-based system can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, pkrspi will notify affected Players and the relevant regulatory authority in accordance with applicable requirements.
pkrspi retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by our legal and regulatory obligations. The following general retention periods apply:
When personal data is no longer required for any of the above purposes, pkrspi will securely delete or anonymise it in accordance with our data retention procedures.
Subject to applicable law, you have the following rights in relation to the personal data pkrspi holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request".
You have the right to request a copy of the personal data pkrspi holds about you. pkrspi will provide this information within 30 days of receiving a valid subject access request, subject to identity verification.
You have the right to request the correction of inaccurate or incomplete personal data. You may update certain information directly in your account settings. For data that cannot be self-updated, please contact our support team.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to exceptions — pkrspi is required to retain certain data for regulatory compliance and AML purposes, which may prevent complete erasure in all cases.
You may request that pkrspi restrict the processing of your personal data in certain circumstances — for example, while you dispute the accuracy of the data or the legitimacy of our processing activities.
Where pkrspi processes your personal data on the basis of your consent or contractual necessity, and that processing is carried out by automated means, you have the right to receive a copy of your data in a structured, machine-readable format.
You have the right to object to pkrspi's processing of your personal data where that processing is based on pkrspi's legitimate interests. You also have an absolute right to object to the use of your data for direct marketing purposes.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing communications, update your preferences in account settings or contact our support team.
The pkrspi Platform is strictly restricted to persons aged 21 years and above. pkrspi does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the KYC process, and accounts where the Player cannot confirm their age will be suspended pending verification.
If pkrspi becomes aware that personal data has been collected from an individual under the age of 21, that data will be deleted promptly, the associated account will be permanently closed, and any deposits or winnings will be handled in accordance with our licensing authority's guidelines on underage gambling incidents.
Parents and guardians who have reason to believe that a minor has registered an account with pkrspi are urged to contact our support team immediately via live chat or at [email protected].
With your consent, pkrspi may send you promotional emails, SMS messages, and in-platform notifications about bonuses, promotions, new games, and other pkrspi services. Marketing communications will be sent to the email address and/or mobile number registered on your pkrspi account.
You may opt out of marketing communications at any time by:
Opting out of marketing communications does not affect the delivery of essential transactional notifications — such as deposit confirmations, withdrawal updates, KYC request notifications, and responsible gaming alerts — which are necessary for the operation of your account.
Self-Excluded Players: If you have activated a self-exclusion on your pkrspi account, all marketing communications will be automatically suppressed for the duration of the exclusion period. pkrspi does not send promotional communications to self-excluded Players.
The pkrspi Platform may contain references to third-party services — such as certified game providers and payment processors. pkrspi is not responsible for the privacy practices of third-party services, and this Privacy Policy does not apply to any data collected by third-party platforms or services accessed independently of the pkrspi Platform.
pkrspi recommends that Players review the privacy policies of any third-party service they interact with in connection with their use of the Platform, particularly payment service providers such as JazzCash, EasyPaisa, and their respective banking partners.
pkrspi reserves the right to update this Privacy Policy at any time to reflect changes in data processing practices, regulatory requirements, or Platform functionality. When material changes are made, pkrspi will notify registered Players via the email address held on their account, with reasonable advance notice where practicable.
The date of the most recent revision is always displayed at the top of this document. Players are encouraged to review this Privacy Policy periodically. Continued use of the pkrspi Platform following notification of any material change constitutes acceptance of the revised Policy.
For any questions, concerns, or formal requests relating to this Privacy Policy or to your personal data held by pkrspi, please contact our data protection team through the following channels:
pkrspi aims to respond to all data protection enquiries within 30 days of receipt. Where your request is complex or voluminous, we may extend this period by a further 60 days — in which case we will notify you of the extension and the reasons for it within the initial 30-day period.
How we safeguard your personal information across every session
Every page of the pkrspi Platform is protected by military-grade SSL encryption. Your login credentials, PKR balance, and payment details are encrypted in transit at all times.
pkrspi does not sell, rent, or trade your personal data to external marketing companies. Your data is used only for platform operation, KYC compliance, and — with your consent — promotional communications from pkrspi.
Our data handling practices are audited as part of pkrspi's international gaming license obligations. KYC, AML monitoring, and data retention policies meet the standards required by our regulatory framework.
Request access to your personal data, correct inaccuracies, or request deletion (subject to regulatory retention requirements) by contacting [email protected]. Your account, your control.
Don't want promotional emails? Click unsubscribe in any marketing email, or update your preferences in account settings. Essential transaction notifications will still reach you — but marketing stops immediately.
We retain your data only as long as necessary for platform operation and regulatory compliance. Gaming and transaction records are kept for five years from closure — standard across licensed gaming platforms.
Our support team is available 24/7 to assist with data protection enquiries, subject access requests, and any questions relating to how pkrspi handles your personal information. For Pakistani players aged 21 and above.